Terms & Conditions

Terms and Conditions

By using the Extreme Spins Casino website, mobile application, or any other services provided by us (collectively referred to as "the Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Agreement"). This Agreement is effective on the date you register for an account with us.

Acceptance of the Terms

1. We reserve the right to modify or update our terms at any time without prior notice.
2. Your continued use of the Platform after modifications or updates will be deemed as acceptance of such changes.
3. If you do not agree with these modified or updated terms, please stop using the Platform immediately.

Eligibility Requirements

1. To access and utilize the services provided by us, you must meet our minimum eligibility requirements: (i) You are at least 18 years old; (ii) You have a valid email address; and (iii) You provide accurate personal information.
2. We reserve the right to request additional documentation or verification of your age.

Geographic Restrictions

1. Accessing the Platform from jurisdictions where online gaming is prohibited is strictly forbidden.
2. We may modify this list without notice.

Account Registration Rules

1. One account per user: You can only register one account with us, even if you have multiple email addresses or device types.
2. Accurate information: Provide accurate and up-to-date personal details to avoid potential penalties or closure of your account.
3. Account security responsibilities:
   • Keep your password confidential;
   • Report any unauthorized access to your account immediately;

Identity Verification and KYC

1. We reserve the right to verify your identity using documentation or other means as necessary, including age verification checks.

Account Accuracy Obligations

1. Accurate information: Provide accurate personal details when registering for an account.
2. Keep records updated: Ensure that all address, contact number, and payment details are up-to-date and correct.

Login Credentials and Password Protection

1. Choose a strong password to secure your account: Do not use easily guessable passwords or repeat previous ones.
2. Protect your login credentials from unauthorized access.
3. Report any breach or suspicion of unauthorized access immediately.

Restricted Behaviour and Prohibited Activities

1. No promotion or advertisement for the Platform on social media, websites, or other forms of communication without prior written consent;
2. Do not provide false information to obtain bonuses or promotions;
3. No sharing login credentials with others.

Multi-Accounting and Fraud Prevention

1. One account per user: We monitor accounts to prevent multi-accounting.
2. Any identified instances will result in penalty, suspension, or closure of your account.

Bonus and Promotion Rules

1. Bonuses are valid only for specific games as specified on the website;
2. All bonus offers are subject to terms, conditions, and wagering requirements;
3. Bonus abuse: If we suspect any form of cheating or manipulation related to bonuses, accounts may be closed without prior notice.

Wagering and Gameplay Conditions

1. All bets must be made in good faith.
2. Cheating is strictly prohibited and will result in severe penalties.

Bonus Abuse Prevention

1. We reserve the right to close an account if any signs of bonus abuse or manipulation are identified.
2. Any attempted fraud or deceitful activities may result in suspension, closure of your account, or withholding of funds.

Deposits and Withdrawals (as applicable)

Please consult our separate deposit/withdrawal policy for specific terms related to these services.

Verification Before Withdrawals

1. Identity verification: In some cases, we might require additional documentation before processing withdrawal requests;
2. Age restrictions apply when withdrawing winnings;

Processing and Review Procedures

1. Any withdrawal request will be processed after reviewing your account history.
2. Processing times may vary due to internal control or regulatory reasons.

Responsible Gambling Expectations

1. Self-exclusion: We support responsible gaming practices by offering the option for users to self-exclude themselves from playing games on our platform;
2. Players are advised to play responsibly and set limits on their gaming activity.
3. To prevent potential negative consequences of excessive gambling, we encourage customers to contact us via phone or email.

Self-Exclusion and Account Restrictions

1. Self-exclusion will last for the specified time as chosen by you, after which it can be reactivated upon request.
2. Any account restriction may not apply during free play periods unless otherwise indicated on the website.

Game Fairness and RNG Systems

1. We use standard casino fairness reviews to ensure that our games are randomly generated;
2. We employ an independent auditor (if applicable) for a regular check of game randomness, payout percentages, etc.
3. Results from audits will be made available upon request or as otherwise indicated.

Technical Interruptions or Voided Gameplay

1. In some cases, we may void gameplay due to system issues.
2. These instances are usually clearly visible on the website and communicated via email notifications where possible;

Suspension or Closure of Accounts

1. We reserve the right to suspend any account for reasons such as suspicious activity;
2. Before suspending your account permanently, you will receive a warning notification.

Intellectual Property and Platform Ownership

1. All content, graphics, images, software, programming code, text data etc., on this website is owned by or licensed to us.
2. Any unauthorized use of our intellectual property (such as copyrights) in any form may be subject to criminal prosecution under applicable law;

Limitation of Liability

We are not liable for loss due to mistakes made in processing withdrawal requests, account restrictions, bonus issues, game glitches and/or other factors beyond the Platform's control.

Modification of Terms

1. We reserve our right at all times and from time to time to update or modify these terms by posting such updates on this website.
2. Continued use after modifications will be deemed acceptance of said changes.

Contact or Support Guidance

Please find detailed customer support guidelines available in the "Help" section, including information for addressing concerns about game results or account activity;

We have also compiled a list of recommended online resources that offer helpful advice and assistance to problem gamblers;

By using our website or application you agree that these Terms & Conditions supersede all other terms.